Legal Terms & Conditions

Terms of Service

These terms govern your use of Levrage AI's voice AI platform and services. Please read them carefully before using our Services.

Effective Date: June 1st, 2025

Welcome to Levrage AI. These Terms of Service ("Terms") govern your use of our voice AI platform, website at www.levrage.ai, and related services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1

Service Description

Levrage AI provides voice AI services including:

Nova Platform
  • • No-code voice agent builder
  • • Real-time voice interactions
  • • Multi-language support
  • • Telecom integrations
Voice Services
  • • 24/7 AI voice agents
  • • Call handling and routing
  • • Customer support automation
  • • Business process automation
2

Acceptable Use Policy

You agree NOT to use our Services for:

Illegal Activities
  • • Violate any laws or regulations
  • • Engage in fraudulent activities
  • • Infringe intellectual property rights
Harmful Content
  • • Distribute malware or viruses
  • • Send spam or unsolicited communications
  • • Harass or abuse others
System Abuse
  • • Reverse engineer our software
  • • Attempt unauthorized access
  • • Interfere with service operations
Inappropriate Use
  • • Adult content or services
  • • Gambling or illegal activities
  • • Hate speech or discrimination
3

User Accounts

Account Registration

You must provide accurate, complete information when creating an account. You are responsible for maintaining the security of your account credentials.

Account Responsibility

You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized access.

Business Use

Our Services are intended for business use. You must be at least 18 years old and have authority to bind your organization.

4

Payment Terms

Pricing Model

• $0.17 per minute usage-based billing

• Custom enterprise pricing available

• No setup fees or hidden charges

Payment Terms

• Payments due according to billing cycle

• Late payments may result in suspension

• Refunds handled case-by-case

5

Intellectual Property

Our Rights

The Services, including all software, technology, and content, are owned by Levrage AI and protected by intellectual property laws.

Your Rights

You retain ownership of your data and content. You grant us necessary rights to provide the Services to you.

License

We grant you a limited, non-exclusive, non-transferable license to use our Services according to these Terms.

6

Service Availability

While we strive to provide reliable voice AI services, we do not guarantee:

• 100% uptime or uninterrupted service

• Compatibility with all telecom providers

• Service availability in all regions

• Freedom from maintenance downtime

7

Limitation of Liability

Important Legal Notice

To the maximum extent permitted by law, Levrage AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, resulting from your use of the Services.

Maximum Liability: Our total liability shall not exceed the amount you paid for the Services in the 12 months preceding the claim.

8

Termination

Your Rights

You may terminate your account at any time by contacting us or through your account settings.

Termination does not relieve you of payment obligations for Services already provided.

Our Rights

We may suspend or terminate your access for violations of these Terms, non-payment, or other legitimate reasons.

We will provide reasonable notice when possible, except for immediate security threats.

9

Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved through binding arbitration in accordance with Indian arbitration laws.

Jurisdiction

Courts in Hyderabad, India shall have exclusive jurisdiction.

Dispute Resolution

We encourage resolving disputes through direct communication first.

10

Contact Information

For questions about these Terms or our Services, please contact us:

Email

legal@levrage.ai

Website

www.levrage.ai

LinkedIn

@levrageai

Terms Updates

We may update these Terms periodically to reflect changes in our services or legal requirements. We will notify you of material changes and your continued use indicates acceptance of the updated Terms.

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