Checkout link sent on WhatsApp
SentCart restored with size 7 · COD enabled
- No credit card required
- No platform fee
- ₹0.08 per sec
AI VOICE AGENTS FOR ECOMMERCE
AI Voice Agents for
End-to-End Ecommerce Operations. Not Just Calls.
Recover abandoned carts, confirm cash-on-delivery orders and answer order questions — with every outcome written back to your store and CRM.
The Levrage operationProduct exampleFROM ONE CONVERSATIONA call.
A call.
A connected next step.
01CampaignReach the lead
02ConversationUnderstand the need
03Follow-upKeep the promise
04OutcomeReview the result
Checkout calling window set. Retries configured.
Every abandoned cart has a plan.
460+ready agent roles
10Indian languages on every tier
20+lead sources
1workspace to operate
Supporting customer operations at
HEAR LEVRAGE AT WORK
Hear Levrage in a real conversation
Real calls from Levrage’s call library: recovering an abandoned cart and qualifying an online buyer.
Cart Recovery Agent
E-commerce0:00 / 3:31
CAMPAIGNS. CONVERSATIONS. FOLLOW-THROUGH.
See how the whole operation works.
Follow one customer from the first attempt to a recorded outcome.
Levrage workspace/Customer operations01 / BEFORE THE CALL
Campaign workspaceGive every lead a plan.
CAMPAIGNAbandoned checkouts
CALLING WINDOW9:00 AM – 9:00 PM
RETRY RULEAfter 1 hour
ContactLast outcomeNext action
NSNeha SinghNo answerRetry at 3 PM
VRVikram RaoAsked about deliveryLink sent
AJAnjali JoshiWill order tonightReminder at 8 PM
THE OPERATION
Bring in the leads. Set the hours, retries and agent. Keep control while the campaign runs.
02 / DURING THE CALL
Voice agentA conversation with context.
AI AGENT
Hi Neha, you left running shoes in your cart. Can I help with anything?
NEHA
Size 7 hai kya? Aur COD available hai?
AI AGENT
Haan, size 7 aur COD dono available hain. WhatsApp pe checkout link bhej deti hoon.
CUSTOMER CONTEXT
- Product
- Running shoes · Size 7
- Payment
- Cash on delivery
- Language
- Hinglish
- Next step
- Checkout link
THE OPERATION
Use your knowledge and tools. Collect the details. Agree on what happens next.
03 / AFTER THE CALL
Follow-throughThe promise becomes an action.
Reminder scheduled
ScheduledTonight, 8:00 PM if the order is not placed
Order record updated
SavedCart, questions and next step
THE OPERATION
Carry the context into the callback, message and customer timeline. Review what completed.
04 / CLOSE THE LOOP
Campaign analyticsKnow what the work achieved.
NS
Neha SinghOrder placed · Cart recovered
Outcome recordedCONVERSATIONReviewable
Transcript, summary and collected fields
FOLLOW-THROUGHTraceable
Callback, message and CRM action logs
BUSINESS VALUEMeasurable
Custom ROI formulas on Enterprise
THE OPERATION
Connect the conversation to the next step. Use the record to understand and improve.
Calls · callbacks · WhatsApp · customer context · outcomesIllustrative records · No live customer data
THE LEVRAGE ECOSYSTEM
The complete Levrage ecosystem
Agents, campaigns, context and outcomes—connected in one platform, with Bob alongside your team.
Bob helps you build and operate it all.Build · Test · Deploy · Run · Measure
Meet BobVOICE & CHAT AGENTS
Build the conversation around the job.
Start with a ready role or your own brief. Add business knowledge, connected tools and the conversation rules your agent needs.
FROM A BRIEF TO A WORKING AGENT
Tell Bob the job. Build from there.
Meet BobOps Engineer
YOUR BRIEF
“Call shoppers who abandon checkout. Answer their questions and send a fresh checkout link on WhatsApp.”
I’ll build the recovery agent, test common objections and show you the campaign triggers to review.
CART RECOVERYDraft plan
Cart recovery agent
01Call shortly after a checkout is abandoned
02Answer product, delivery and payment questions
03Send a checkout link on WhatsApp
BUILT FOR THE REAL WORK
Natural conversations.
Deliberate controls.
Give the agent room to understand the caller.
Keep the business rules, handovers and launch decisions explicit.
Your rules shape
what happens next.
Use visual conversation flows, required fields and tool results to guide the agent. On Enterprise, catalog eligibility is decided by code.
Collect required fields
Criteria metContinue the flowCriteria not metFollow the fallback
Test it.
Then put it to work.
Simulate callers, interruptions and background noise. Ask Bob for fixes, review the changes and test again before launch.
Knowledge boundariesTest
Required informationTest
Transfers & difficult callersTest
Control through
the calling stack.
Levrage’s SIP gateway, media path and dial scheduler connect conversations to the operation. Bring your existing Exotel, Knowlarity or SIP numbers.
Your numbersLevrage gateway & mediaAgent, tools & transfers
Built for the way India speaks.
10 Indian languages across model tiers, Hinglish, regional vocabulary and caller-led language switching.
हिन्दीతెలుగుதமிழ்ಕನ್ನಡবাংলা
MEASURE WHAT THE WORK ACHIEVED
The dial count
is the beginning.
See who answered, what they needed and which actions completed. On Enterprise, use your own formulas to measure the outcomes that matter.
- Recordings, transcripts and collected fields
- Campaign funnels and after-call action logs
- ROI dashboards & Customer 360 Enterprise
- Turn-level Audit Lab findings Early access
From activity to outcomeIllustrative figures
Abandoned checkouts
Enterprise ROIShoppers reached300
Questions answered135
Carts recovered54
Choose your business metricCampaign cost ÷ meetings booked
A formula your team can use to evaluate the campaign.
Example data for explanation. No customer performance is implied.
WHERE ECOMMERCE TEAMS START
Every order question.
Every follow-up.
Pick the order moment you want to improve. Bob builds the conversation and the next steps around it.
Bring back the cart
before it goes cold.
Call or message shoppers who left at checkout, answer what stopped them and send a fresh link.
Track
Carts recovered · Revenue won back
Confirm the order
before it ships.
Verify cash-on-delivery orders and addresses, and cancel or reschedule before dispatch to cut returns.
Track
Orders confirmed · RTO avoided
Answer where's my order
without the queue.
Look up order status, returns and refunds from your store, and hand over to your team with context.
Track
Requests resolved · Escalations
Turn one order
into the next.
Reach past customers with reorder reminders and offers, and record who is interested.
Track
Discuss your workflowReorders · Opt-outs respected
WORKS WITH YOUR OPERATION
Keep your numbers.
Connect your systems.
Telephony
ExotelKnowlaritySIP trunks
Customer data
Two-way CRM syncBuilt-in CRMShopify write-back
Channels
PhoneWhatsAppWeb chatInstagramTelegram & more
Extend the platform
REST APIsMCP toolsWebhooksCalendar booking
PUT YOUR FIRST WORKFLOW TO WORK
Start with a brief.
Grow into an operation.
Build with Bob.
Bring a use case, a script or your business knowledge. Start with 50 welcome credits and explore the platform.
- Build an agent and run test scenarios
- Connect your number and launch a campaign
- Review calls, follow-ups and outcomes
Design the operation.
Walk through your process with the team. Evaluate the agent, integrations, human handovers and reporting together.
- ROI dashboards and Customer 360
- Human dialer, copilot and SSO
- White-label and reseller requirements
BEFORE YOU START
A few useful answers.
Does it work with my store?
Levrage supports Shopify write-back, so call outcomes, confirmations and notes land on the order. Other stores and order systems connect through REST APIs and webhooks.
How quickly can it call after a cart is abandoned?
Calls can be triggered by your store events and placed within your calling window, with retries and callbacks scheduled automatically.
Can it send a payment or checkout link?
Yes. After the call, the agent can send a WhatsApp message with the link or details the shopper asked for, and log whether it was delivered.
Can I use my own phone numbers?
Yes. Connect numbers you already own through Exotel, Knowlarity or supported SIP trunks, or start with a number from us.
Which languages are supported?
English, Hindi, Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali, Gujarati and Urdu, including Hinglish and callers switching language mid-call.
Send us a message
TALK TO US
Get in touch
Have questions about our Voice Agent or need a custom solution? Our team is ready to help you run better phone operations.
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Bangalore, India
Business Hours
Mon–Fri: 9AM–6PM IST24/7 Support Available