Running voice operations at
Voice-led sales ops, on autopilot
Your complete calling workflow — the first call, the follow-ups, the system updates and the outcomes — runs on autopilot. Humans and AI teams work together to scale your business.
One customer, four calls·Rohit · Cart drop-off
Then a Day-60 check-in, already scheduled. Nobody has to remember it.
Aisha · Sales agent
First touch — inbound cart drop-off
Running voice operations at
Our framework
Deploy feeds the next build. That's the difference between a tool you bought and an operation that improves.
Describe the role the way you'd write a job ad — voice, language, tone, what it may never say. Upload the price list or the policy doc. Levrage turns that into a working agent, with no prompt engineering and no developer.
Basic Information
Call the agent on your own number. Run it against your awkward cases — the angry caller, the code-switcher, the one who asks for a discount. Fix what's wrong while nobody is watching.
Add a phone number, assign it to your tested agent, and it's taking calls. Swap agents without changing the number. Route by queue or split-test two versions on the same DID — no telephony tickets, no ops team in the way.
Assign to agent
Drop the steps on a canvas — trigger, AI call, follow-up, human handoff, post-sale. Every node reads and writes to one shared agent memory and customer data platform, so the WhatsApp follow-up knows what the call said, and the human who takes over never asks a question twice.
One record per customer. Every agent, every channel, every human reads the same history.
Browse the full call log, play back any recording, and watch the waveform. Analytics surfaces answered rates, average duration, and which hours convert best — so you know exactly where to aim the next campaign.
Meet Bob
One instruction replaces twelve screens. Give him a task and watch him actually do it.
Where teams point it first
Sales
Call the enquiry while it's still warm, ask your qualifying questions, book the site visit into the calendar, and pass only real prospects to your closers.
Support
Order status, ticket updates, appointment changes, refund policy — resolved on the call with the CRM updated. Anything complex goes to a human with context attached.
Collections
Payment reminders in the customer's language, promise-to-pay capture, payment links by SMS, and automatic follow-up on the date they committed to.
Retention
Renewal reminders, win-back campaigns and at-risk outreach triggered by your own signals — with the save offer your team approved, not one the AI invented.
Marketing
Offer announcements, event invites, feedback and NPS collection — thousands of conversations that come back as structured data, not a folder of recordings.
Front desk
Clinics, restaurants, dealerships and offices: bookings, reschedules, directions and callbacks handled instantly, at any hour, in the caller's language.
Connected ecosystem
Most voice AI is built for a US phone stack and breaks the moment it meets an Indian SIP trunk. Levrage sits in the middle of the stack you already run — your numbers, your trunk, your CRM, and any tool you expose over MCP.
Your telephony9
CRM & business tools6
MCP serversany
Every business
runs on the phone.
Levrage closes the loop from the first ring to the customer who stays — human and AI in one system, improving every conversation.
An AI voice agent is software that holds a real phone conversation — it listens, works out what the caller wants, replies in natural speech, and then does something about it: books the appointment, updates the CRM record, sends the payment link, transfers to a human. Levrage agents handle both inbound and outbound calls across 22+ languages.
Yes. The Levrage dialer works in the browser — your team clicks a contact and talks, with no separate softphone to buy or install. The recording, notes, disposition and CRM update happen automatically, and Copilot assists during the call.
Yes. Give the agent a list, a date and a calling window, and it dials on schedule without anyone pressing start. Calling hours, retry gaps and DND rules are set per campaign, so nothing goes out at a time you didn't approve.
About 10 minutes for your first agent. You describe the role, upload your knowledge base, connect a number and test it on your own phone. No code, no engineering ticket, no implementation project.
Indian SIP trunks, Tata Tele, Cloud Bharata, Exotel, Plivo and Knowlarity, plus Twilio and Telnyx for international numbers. You can bring your own SIP trunk and keep the numbers your customers already have saved.
Bob is the platform operator built into Levrage. Instead of learning where every setting lives, you tell Bob what you need — build a campaign, change a follow-up rule, pull last week's numbers, pause the agent that's underperforming — and Bob configures and runs it. Bob proposes the change, you approve it, and every action is logged.
Yes — Hindi, Tamil, Telugu, Bengali, Kannada, Marathi, Malayalam, Gujarati, Punjabi, English and more, 22+ in total. Agents can switch language mid-call when the customer does, which is how most Indian phone conversations actually run.
Through 50+ ready integrations for common CRMs, calendars and helpdesks, or a direct API. Agents read the customer's context before dialing and write the outcome, notes and next step back afterwards — so nobody re-enters anything by hand.
Copilot sits beside your callers during live calls: it pulls up the customer's history, suggests the next line as an objection lands, warns before someone promises something they shouldn't, and drafts the summary and disposition at hang-up. New joiners ramp in days rather than months, and every call gets scored instead of a 2% sample.
Levrage supports DND scrubbing, permitted calling windows, consent capture and call-recording controls, configurable per campaign. Talk to our team about your specific regulatory and data residency requirements.
Talk to us
Have questions about our Voice Agent or need a custom solution? Our team is ready to help you run better phone operations.
Start here
Bring us one queue nobody calls back. Twenty minutes, your real numbers, a live agent talking to you by the end of it. If it doesn't sound good enough for your customers, don't buy it.
sales@levrage.ai · +91 90300 07974 · Bangalore, India