Is there a platform fee?
No. Pay as you go, Starter and Growth have no platform fee: you pay for what you use, with a monthly minimum on Starter and Growth. Enterprise plans may carry one for SLAs, dedicated capacity and more.
Do I need to pick a plan?
No. Start free on Pay as you go, with no commitment. Move to Starter or Growth for lower rates and higher limits, or talk to us about Enterprise.
Do you offer volume pricing?
Yes. Starter and Growth lower the per-minute rate, and higher volumes get custom pricing from our sales team. Write to sales@levrage.ai with the minutes you expect.
How does the monthly minimum work?
Starter and Growth are prepaid. Each month you pay ₹10,000 or ₹30,000 in advance and get all of it as credits. Usage is deducted from the credits, so there is never a shortfall bill.
How do commitment discounts work?
Pay for 3, 6 or 12 months upfront on Starter or Growth and get 5%, 10% or 20% off the monthly minimum. You still get credits for the full minimum, valid for the whole term.
What exactly is billed on a call?
Talk time, from answer to end, billed by the second. Unanswered and failed calls are free. A Levrage phone number is ₹398 a month and telephony on it ₹0.38 a minute; on your own carrier (Exotel, Tata Tele, Twilio or any SIP) we add no telephony charge. An extra channel, one more call at a time, is ₹800 a month.
How is chat billed?
Per 5-minute session: ₹3 on Standard and ₹6 on Advanced on Pay as you go, and lower on Starter and Growth. Replies within the session are included.
Do credits expire?
Pay as you go top-ups last 12 months from your latest top-up. Plan credits last 30 days on monthly billing, or the whole term on a 3, 6 or 12-month commitment.
Can I change or cancel my plan?
Upgrade any time by paying the difference for the remaining months; the new rates apply from that day. Downgrades and cancellations take effect at the end of the month or term. Payments are non-refundable.
What does an AI video face cost?
₹25.00 a minute on top of the voice rate, on every plan, for the minutes the face is on screen. A call without a face is charged the voice rate only.
What does Enterprise include?
Custom rates and limits, meetings with your AI agent (notes and a summary, live captions and live coaching), Unified Memory across calls and chats, SSO and audit logs, white-label and reseller options, custom integrations and SLAs, and a dedicated account manager.